Questions?
Questions?
I don't see a discount code on my explorer box
If you bought the full $85 experience there will not be a code on your explorer box, it will be wrapped into the gift card, you will use your gift card to purchase your tinkerer box and then on Step 3 you will use the code on your tinkerer box in conjunction with the balance on your gift card to cover the final scent!
I see you have more than 9 core scents to customize, can I change the scents in my explorer box?
Unfortunately the Explorer box cannot be changed, however, if you want to try another scent, they can be added to any tinkerer box
Is the tinker box preset or can I request a specific direction for the sample blends
Yes you can definitely request a direction for your box! We recommend keeping the direction broad rather than narrow. For example asking for more "feminine" notes or more "floral notes" is better than requesting only jasmine notes. This gives the perfumer more to work with as they try to create your perfect blend!
I don't like any of the blends in my tinker box
That's ok, it often takes multiple tinkerer boxes to find your perfect scent. If you would like to sample more blends of your current scent or another you can order a newTinkerer Box but make sure to write in the notes (in the cart or at checkout) any specific accords or direction you would like to go
How long can the name be on my final scent?
9 characters! Spaces don't count
I'm trying to replicate another scent can you help with this?
We can never exactly replicate a scent that has been made in the past by another brand. However, let our specialists know the notes, we can certainly show you scents in a similar direction!