All our studios have wheelchair-accessible entrances. Bathroom access varies by location. Contact us at hello@olfactorynyc.com if you have specific needs and we'll confirm.

Yes, we accept walk-ins at all locations, there may just be a short wait if it's busy. To skip the wait, book ahead at https://www.olfactorynyc.com/pages/all-locations.

We believe in a guided customization process. While other venues offer the experience of building a fragrance from scratch using individual raw ingredients which is wonderful, if you're a perfumer, we take a different approach. We partner with some of the world's top perfumers, who have spent years mastering their craft, to create the foundation of your scent. From there, we work closely with you to build on top of it, ensuring you'll love the result the day after your visit, a month later, and a year down the road. Think of it like getting a custom garment from a tailor. They start with a base and adjust it precisely to your measurements. You're not weaving the fabric yourself — we bet you’ll end up with something better than if you had!