10 Studios & Growing
Find your
nearest studio.
Appointments are recommended, but walk-ins are always accepted. No deposit required for smaller groups. $85 for each custom scent.
Walk-ins Always Welcome
No appointment needed
Appointments Recommended
Especially for groups
$85 Per Custom Scent
Yours to keep forever
No Deposit Required
For smaller groups
All Locations
10 locations across the Northeast & Southeast
VIP · Private Appointment
VIP Appointments
A private, guided session with a dedicated scent advisor at select locations. Perfect for solo, dates, or small celebrations
Let us come to you
Private Events
Have the live experience of you and your guests creating your own scent at your event
Gift It
Gift Bottle
Give someone the experience of creating their own custom fragrance. Our physical gift card comes beautifully packaged and includes a full Custom Scent session at any Olfactory NYC location. The perfect gift for any occasion.
HOW IT WORKS
The Custom Scent Process
Step 01
Explore the Scent Wall
Sample our core fragrances to choose the base of your scent, no experience needed.
At home, this step is represented by the Explorer Box.
Step 02
Blend & Make It Yours
Layer accords, adjust intensity, and build something unique to you, guided by our team.
At home, this step is represented by the Tinkerer Box.
Step 03
Label, Bottle & Take It Home
Name your scent, choose your label color, and leave with a scent that is unique to you.
At home, this step is completed using the scent customizer.
Ready to create your signature scent?
Walk in or book an appointment at any of our studios. Your custom fragrance is waiting.
Questions
Common questions
Everything you need to know before you start.
Yes! We offer various experiences for a host of different event types. If you’re interested in hosting an event at one of our locations or having us come to your event location (for bridal parties, birthdays, brand activations, corporate events and more) you can fill out the form here: https://www.olfactorynyc.com/pages/events-page.
We offer private VIP sessions at select locations. You can visit our locations page here to navigate to each location which will list the different appointment types available. The VIP Experience offers a private bar, wine, and the full customization experience for you and your guest.
Our system will often cancel duplicate bookings, if you receive a cancellation email even though you did not cancel, it is likely you already have booking on file for that day.
If you don't see times that work, we also accept walk-ins at all locations, there may just be a short wait if it's busy. Let us know if you have any questions.
No worries, we have a 15-minute grace period. If you're more than 15 minutes late, we'll treat it as a walk-in, and there may be a short wait.
Skip the perfume that day if you can. Heavy scent on your skin will compete with what you're trying. Coffee, mint, or a strong meal right before can dull your nose. Otherwise, come ready to explore!
Deposits are required for groups of 4-8 guests of $25 total. Deposits are fully refundable up until 24 hours prior to your reservation. To cancel or reschedule, use the link in your confirmation email or email hello@olfactorynyc.com. There is no deposit for groups of 1-3.
Most locations offer appointments for groups up to 6 or 8. If your group is larger than that, consider a private event with us! If you would like to visit on your own time with a group larger than we offer at a location, we can still welcome you there may be a short wait and the team may split you into two groups for a part of the process. This also applies if you attend with a group larger than the one you booked for
Plan on 45-60 minutes for a standard custom experience. 60 minutes or more for groups of 4+.
Wait times depend on the location and the day. Most of the time it doesn't exceed 10 minutes, but we can't guarantee a specific time. If the team estimates more than a 10-minute wait, they'll add you to a wait list and text you when it's your turn.
Yes, we accept walk-ins at all locations, there may just be a short wait if it's busy. To skip the wait, book ahead.